Legal · Draft
DPDP Grievance Officer
Contact and grievance redressal under the Digital Personal Data Protection Act, 2023.
- Version: 0.1-draft
- Data Fiduciary: Artix / Artix Private Limited
- Product: ALINKS — https://alinks.online
- Effective date: [DATE — lawyer to confirm]
Draft v0.1 — for product implementation only. Lawyer review required before public launch. Placeholders in [brackets] will be replaced with final approved text.
Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, Artix has appointed a Grievance Officer for privacy-related complaints regarding your ALINKS tenant account.
| Contact | Details |
|---|---|
| Grievance Officer | [FULL NAME — to be appointed] |
| grievance@alinks.online | |
| Privacy requests | privacy@alinks.online |
| Security issues | security@alinks.online |
| Registered address | [REGISTERED OFFICE — lawyer to confirm] |
Your rights (tenant account data)
You may request access, correction, erasure, or grievance redressal for personal data Artix processes about you as an ALINKS business owner (name, email, phone, billing metadata, session logs).
- Export your account data: Dashboard → Settings → Export my data
- Delete your account: Dashboard → Settings → Delete account
- Response time: within [X] days per applicable rules [lawyer to set]
End-customer data (not Artix)
If your complaint is about a specific shop, salon, or clinic on ALINKS, contact that business directly. Artix does not control customer data stored in tenant Google Sheets or tenant-owned Supabase projects.